PRIVACY POLICY

Introduction

At Stoked Creative, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

• Personal Information: We may collect personally identifiable information, such as your name, email address, phone number, and billing information, when you contact us, subscribe to our newsletter, or engage our services.
• Non-Personal Information: We may collect non-personal information about you whenever you interact with our website. This may include your browser type, operating system, the pages you visit, the time and date of your visit, and other similar information.

2. How We Use Your Information

We use the information we collect in the following ways:

• To Provide Services: To deliver the services you request, process transactions, and manage your account.
• To Communicate: To send you information, updates, and marketing materials related to our services. You can opt-out of receiving marketing emails at any time.
• To Improve Our Services: To understand how our users as a group use the services and resources provided on our website, and to enhance your experience.
• To Protect: To detect and prevent fraud, unauthorized activities, and ensure the security of our website.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to others. We may share information with third parties who assist us in operating our website, conducting our business, or providing services to you, as long as those parties agree to keep this information confidential. We may also release your information when required to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

4. Data Security

We implement appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

5. Cookies and Tracking Technologies

Our website may use “cookies” to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

6. Third-Party Services

We may use third-party service providers to help us operate our business and the website or administer activities on our behalf, such as sending out newsletters or surveys. These third parties may have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7. Your Rights

You have the right to:

• Access and obtain a copy of your personal data upon request.
• Correct or update your personal data if it is inaccurate or incomplete.
• Request the deletion of your personal data under certain circumstances.
• Object to the processing of your personal data for direct marketing purposes.
• Withdraw any consent you have given us for the processing of your personal data.

8. Changes to This Privacy Policy

Stoked Creative has the discretion to update this Privacy Policy at any time. When we do, we will post the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

9. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Stoked Creative
Email: info@stoked-creative.com.au
Phone: +61 4 4855 6317
Address: Yorkey’s Knob, Cairns 4878, QLD, Australia.

Effective Date

This Privacy Policy is effective as of January 2024.